Refund policy

🌙 Returns & Exchanges

Because our items are handcrafted, made-to-order, or created in small batches, we accept returns and exchanges on a case-by-case basis.

You may request a return or exchange within 14 days of receiving your order if:

• The item arrived damaged

• You received the wrong item

• There is a craftsmanship issue

Items must be unused, in their original condition, and include all packaging. 

To initiate a return, exchange, or refund, please contact us at:

📧 Email: cozywitchcraft@yahoo.com 
*Please include your order number and reason for request.